FAQ

316 Harbor Blvd Destin, FL 32541

Look for a tall gray condo and we are on the west side. Blue/Yellow Happy’s sign.

Rain is very common here and showers can pop up anytime and stop just as quickly. You do not have to come back unless there is lighting, just wait out the rain.

Refunds are only given if equipment has not been used. If you have left the dock on your rental NO refunds or rain checks will be granted outside of your reservation time. For Jet Skis, If you don’t use all your time, you can use the remaining time at another time. Have an attendant mark off the time used.

The dolphins in our area are in their natural habitat and can be seen on any of our cruises. We see dolphins about 99% of the time. If we do not find dolphins you can come back another time at no cost.

This depends on the tides which change daily. High tide is when the water is the most clear (void from any bad weather). A quick Google search for ‘Destin, Florida Tide Charts’ should help you see the tide schedule for the day.

Regular pontoons hold twelve people, double deckers hold fourteen, this includes all babies and young children. Coast Guard says “Number of Heartbeats”

Yes, lifejackets can be found on the pontoons. Any child under six years old must have a life jacket on while the water vessel is in motion.

Yes, we require a $50 pet fee, non negotiable on our pontoons.

Yes, we require a $50 fishing fee, non negotiable on the pontoons, you must purchase or obtain a valid fishing license in order to fish off of the pontoons which can be purchased at the Harborwalk Marina or online https://myfwc.com/license/recreational/saltwater-fishing/.

We have a list of local skippers in our area that we can send upon request AFTER a reservation has been made. * Skippers are paid by the charterer, the charterer is responsible for selecting and hiring their own skipper. The drivers on our list are qualified to operate the boat that you have rented.

Glass, grills, and tubing are all prohibited.

No additional deposit is required, but you are responsible for any damage done to the boat payable upon return unless you have damage protection. Damage protection is $75, this covers up to $2000 in accidental damage.

Cancellations must be made 48 hours prior to reservation time if trip protection was not purchased. If trip protection is purchased, rescheduling or cancellation  is allowed up until reservation time.

Highly recommended, we cannot ensure that you will have a pontoon boat unless you have made a reservation.

While tipping is not mandatory, please understand that this is an industry that works and relies on tips, the recommended tip is 20% for all activities.

Passengers must be at least six years of age and must stay behind the driver at all times when riding on the waverunners.

Yes, lifejackets will be given prior to departure and must be worn at all times while on the jet ski.

Yes, a $250 deposit must be made in cash or held on card per jet ski, cash deposit will be given back after return granted there is no damage, and card deposits can take up to 24 hours to release the hold, depending on your bank institution.

Max weight limit cannot exceed 400 lbs per jet skis can hold up to two adults and one child.

There is a shoebox size glove compartment that is waterproof in front of your seat that can hold a phone, keys, wallet, etc. There is a larger compartment in the very front that is not waterproof, but can hold towels, shoes, etc. At the dock, there is a small container with a number that corresponds with your ski number to leave items behind. DOCKHANDS ARE NOT RESPONSIBLE FOR PERSONAL ITEMS, LEAVE ALL VALUABLE ITEMS IN YOUR CAR OR AT HOME.

While tipping is not mandatory, please understand that this is an industry that works and relies on tips, the recommended tip is 20% for all activities.

The boat works as a taxi system, the captain and first mate will take you to and from crab island, where you will be able to get on and off the boat as much as you would like, with a canopy that covers most of the boat. Time permitting, you may also go see some dolphin and/or do a harbor tour.

Crab island is not an actual island, it is now a sandbar that ranges anywhere typically  from calf to chest deep in the bay where boats and vendors are able to congregate.

Sunscreen, towels, snacks, floats, and coolers are all allowed. NO GLASS and THERE IS NO ALCOHOL AVAILABLE FOR SALE OUT AT CRAB ISLAND, bring your own alcohol. The captain and first mate also sell water, soft drinks, and chips on the boat. They also have community floats on board, but you are encouraged to bring your own as they are limited. We have an air pump on board as well. Again, please keep in mind that glass is prohibited for safety reasons.

Yes, vendors accept cash and credit cards.

The boat is coast guard certified for 49 passengers, however we limit it to 40 passengers to give customers some room.

No, please keep in mind this is a group tour boat that has a capacity of 40 people. You can rent the whole boat for private trips. Just give us a call to discuss.

Tip is mandatory for groups of 8 or more. While tipping is not mandatory for groups of less than 8, please understand that this is an industry that works and relies on tips, the recommended tip is 20% for all activities.